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A real review, in plain language

Sample accessibility findings.

These five anonymised findings come from a review of sampled public shopping pages. Each one describes a barrier, its severity and what it means for the person using the website.

Five barriers. A clearer picture.

1 high · 2 medium · 2 low

  1. HIGH

    Finding 1

    Keyboard focus stays behind the open basket

    After an item is added, Tab moves through the obscured page instead of into the basket controls. Escape closes the panel.

  2. MEDIUM

    Finding 2

    Some shopping controls have no usable name

    Screen-reader shoppers may not know which controls open the mobile menu or wishlist, submit a search, change quantity or move to more products.

  3. MEDIUM

    Finding 3

    Some labels and buttons have weak colour contrast

    Sold-out labels, basket recommendation buttons and some support or newsletter text can be difficult to read for shoppers with low vision.

  4. LOW

    Finding 4

    Some page headings and sections lack clear structure

    People using heading or section navigation may find it harder to locate and understand parts of the shop.

  5. LOW

    Finding 5

    The order-note control points to a missing panel ID

    Assistive software cannot identify the order-note panel from the control’s recorded relationship, making the basket structure less clear.

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